Last Updated: 1st September 2025
Welcome to Best Car Hire Kenya (“we,” “our,” or “us”), a product of Techsys Autos. These Terms of Use (“Terms”) govern your access to and use of our website, services, and any related platforms (collectively, the “Services”). By using our Services, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please do not use our Services.
1. Eligibility
By accessing or using our website and services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
2. Use of Our Website
You agree to use the website and services only for lawful purposes.
You will not engage in any activity that could harm, disable, overburden, or impair our systems.
Unauthorized use of the website or any content may result in legal action.
3. Car Hire Services
All rentals are subject to availability and confirmation.
You must provide accurate information when booking.
Drivers must hold a valid driver’s license and meet our age and eligibility requirements.
Additional terms may apply to specific vehicle rentals, including deposits, insurance, and mileage limits.
4. Booking and Payment
Bookings can be made online or through our customer service team.
Payments must be made in full or as agreed before vehicle pick-up.
We reserve the right to cancel or modify bookings in case of incorrect information, unavailability, or payment issues.
5. Cancellations and Refunds
Cancellation policies vary based on the type of booking.
Refunds, if applicable, will be processed according to our refund policy.
No-shows are always subject to full charges.
6. User Accounts
If you create an account, you are responsible for maintaining its security and confidentiality. You agree to notify us immediately of any unauthorized access.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Best Car Hire Kenya or its licensors. You may not reproduce, distribute, or modify any content without written consent.
8. Privacy
Your use of our Services is also governed by our [Privacy Policy]. By using our Services, you consent to the collection and use of your information as outlined in that policy.
9. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
We do not guarantee uninterrupted access or error-free operation of the website.
Vehicle use is at your own risk, and you must comply with all traffic and safety regulations.
10. Indemnification
You agree to indemnify and hold harmless Best Car Hire Kenya, Techsys Autos, and its employees from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.
11. Termination
We may suspend or terminate access to our Services at any time, with or without notice, for violation of these Terms or for any other reason deemed necessary.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of our Services constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.
14. Contact Us
For questions or concerns about these Terms, please contact us at:
Best Car Hire Kenya – A product of Techsys Autos
📞 +256 702 525 877
✉️ ask@bestcarhirekenya.com
🌐 www.bestcarhirekenya.com